Terms & Conditions

Welcome to LakeshoreIQ ("Service"), operated by Hoyne Labs LLC ("Company," "we," "us," or "our"). By accessing or using our website, mobile applications, or any related services, you ("User," "you," or "your") agree to be bound by these Terms & Conditions ("Terms").

PLEASE READ THESE TERMS CAREFULLY. By using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Service.

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page with a new "Last Updated" date. Your continued use of the Service after such changes constitutes acceptance of the modified Terms.

By using the Service, you represent and warrant that:

• You are at least 18 years of age;
• You have the legal capacity to enter into a binding agreement;
• You will comply with all applicable local, state, national, and international laws and regulations;
• You have not previously been suspended or removed from the Service.

LakeshoreIQ is an information and data service. We provide:

• Property search and listing information;
• Automated property valuations and rent estimates;
• Market analysis and trends;
• Demographic and neighborhood data;
• Tools to save and compare properties.

Our service is similar in nature to other real estate information platforms. We provide data; you make your own decisions about how to use that information. Always work with licensed real estate professionals for actual transactions.

5.1 Account Registration

To access certain features, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information as necessary.

5.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account.

5.3 One Account Per Person

Each individual may maintain only one account. Creating multiple accounts may result in termination of all accounts and forfeiture of any paid subscription fees.

5.4 Account Termination

We reserve the right to suspend or terminate your account at any time for any reason, including violation of these Terms. You may also delete your account at any time by contacting us at christiandverdin@gmail.com.

You agree NOT to:

• Share, resell, or redistribute any data, valuations, or content from the Service to third parties for commercial purposes;
• Use automated systems (bots, scrapers, etc.) to access the Service;
• Circumvent any access restrictions, usage limits, or security measures;
• Use the Service for any illegal purpose or in violation of any laws;
• Attempt to gain unauthorized access to our systems, other users' accounts, or any computer networks;
• Impersonate any person or entity or misrepresent your affiliation;
• Interfere with the proper functioning of the Service;
• Create derivative works based on our content without express written permission.

Violation of these prohibitions may result in immediate account termination without refund.

7.1 Subscription Plans

We offer various subscription plans with different features and usage limits. Current pricing is available on our website. We reserve the right to modify pricing at any time, with changes effective at the start of your next billing cycle.

7.2 Automatic Renewal

7.3 Cancellation

You may cancel your subscription at any time through your account settings or by contacting us at christiandverdin@gmail.com. Cancellation will take effect at the end of your current billing period. You will retain access to paid features until then.

7.4 Payment Processing

Payments are processed through third-party payment processors (Stripe). By providing payment information, you authorize us to charge your payment method for all fees incurred. You are responsible for keeping your payment information current.

Limited Exception for First-Time Subscribers

If you are a first-time subscriber and are unsatisfied with the Service, you may request a refund within 48 hours of your initial payment. This exception applies only to:

• First-time subscribers only (not previous subscribers who canceled);
• The initial payment only (not renewals);
• Requests made within 48 hours of payment.

Refund requests are evaluated at our sole discretion. To request a refund, email christiandverdin@gmail.com with your account email and reason for the request.

No Refunds For:

• Partial months of service;
• Renewal payments;
• Accounts terminated for Terms violations;
• Requests made after 48 hours of initial payment.

9.1 Information We Collect

• Account Information: Email address, password (encrypted), name (optional);
• Payment Information: Processed by third-party payment processors; we do not store full credit card numbers;
• Usage Data: Searches performed, properties viewed, features used, timestamps, IP addresses;
• Device Information: Browser type, operating system, device identifiers;
• Cookies: Session cookies, preference cookies, analytics cookies.

9.2 How We Use Information

• To provide and improve the Service;
• To process payments and manage subscriptions;
• To communicate with you about the Service;
• To enforce our Terms and prevent fraud;
• To analyze usage patterns and improve user experience;
• To comply with legal obligations.

9.3 Information Sharing

We do not sell your personal information. We may share information with:

• Service providers (payment processors, hosting, analytics);
• Law enforcement when required by law;
• In connection with a business transfer or acquisition.

9.4 Your Rights

You may request access to, correction of, or deletion of your personal information by contacting christiandverdin@gmail.com. We will respond to requests within 30 days.

9.5 Data Security

We implement reasonable security measures to protect your information. However, no method of transmission over the Internet is 100% secure. You use the Service at your own risk.

11.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Illinois, without regard to its conflict of law provisions.

11.2 Binding Arbitration

Arbitration shall be conducted by a single arbitrator in Cook County, Illinois, in accordance with the rules of the American Arbitration Association. The arbitrator's decision shall be final and binding.

11.3 Class Action Waiver

YOU AGREE THAT ANY CLAIMS MUST BE BROUGHT IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

11.4 Opt-Out Right

You may opt out of this arbitration agreement by sending written notice to christiandverdin@gmail.com within 30 days of first accepting these Terms.

12.1 Entire Agreement

These Terms constitute the entire agreement between you and Hoyne Labs LLC regarding the Service and supersede all prior agreements.

12.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

12.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

12.4 Contact Information

For questions about these Terms, contact us at: